From hands-on operators to management partners.
Comfort Home is a cleaning and turnover company specialised in short-term rentals: cleaners and raiders who prepare apartments in Milan for the next guest, every day.
About us
Our story
We know short-term rentals from the inside.
Comfort Home was born from hands-on experience running the daily operations of short-term rental apartments in Milan: shifts between a check-out and a check-in, linen to get there on time, supplies to check, guests to welcome. Over time we realised that cleaning is only part of the job: the value lies in coordinating everything it takes for an apartment to be ready, every time, with no mistakes and no stress for whoever manages it.
That's why we became a specialised cleaning and turnover company: we don't do domestic cleaning and we don't manage bookings. We do one thing well, the operations between one guest and the next, and we do it for hosts with several apartments and for property managers. You'll find the details on our services pages.
Our mission
To be the operational point of reference for hosts and property managers: apartments always ready and smooth management from one guest to the next.
The method
Four steps, always the same.
Every partnership starts the same way and every visit follows the same sequence. The full method, with the tools we use, is described in how we work; here are the four steps in short.
- 01
Free inspection
We see the apartment with you: fittings, access, specific standards, the linen it comes with. This is where your apartment's checklist is born.
- 02
Written agreement
Number of properties, frequency of visits, level of service and costs, set down in writing before we start.
- 03
Onboarding and calendars
We collect the information for each apartment and sync the calendars on Krossbooking or Google Calendar: the shifts are built on the bookings.
- 04
Operations and reports
Cleaners and raiders work independently; you receive a time-stamped photo report at every visit and any issues as soon as we find them.
What sets us apart
An operational partner, not just a supplier.
An operational-partner approach
We work alongside you as ongoing operational support, not as an occasional service.
Specialised in short-term rentals
We know the pace and standards of short rental: no improvisation, only proven procedures.
Complete coordination
Cleaning, linen and operational management under a single direction, with no different suppliers to chase.
Flexible on turnovers
We handle back-to-back check-ins and check-outs and quick changeovers from one guest to the next.
A stable, reliable team
Always the same people, who get to know your apartments visit after visit.
The people
A stable team, one manager who answers.
Comfort Home relies on a stable operations team: the same people, visit after visit, who get to know your apartments. We don't send different operators every time: continuity is the simplest way to keep the standard.
Giada, our operations manager, coordinates the shifts and answers requests. She receives the requests, organises the cleaners' and raiders' day and flags whatever needs your decision.
Contact for hosts and property managers
Stefano R.
The first contact for anyone who wants to start a collaboration: he listens to how you work, arranges the inspection and sends you the quote. He writes the blog articles.
Operations manager
Giada
Coordinates the shifts, answers hosts' and property managers' requests, checks the end-of-visit reports and handles issues with the client.
Cleaning and resetting
The cleaners
Carry out the cleaning and resetting according to the apartment's checklist, with professional products. Always the same people on the same apartments.
Turnover logistics
The raiders
Collect the used linen, deliver the clean set from the partner laundry, restock consumables and welcome kits and move whatever is needed between apartments.
Today's numbers.
Figures from real activity, reconfirmed by the company in September 2026.
- 14+
- apartments looked after on an ongoing basis
- 60+
- visits per month
- 7/7
- operating, holidays included
- 2 hrs
- average duration of a turnover
Transparency
What you see is what we do.
Every visit ends with a photo report produced with the TimeStamp app: the photos carry the date and time they were taken, so you know when the work was done and how the apartment was left. We don't talk about certifications: we talk about time-stamped photos, which you can compare with the booking calendar.
Prices aren't published because every apartment has different fittings and rhythms: the quote is tailored and comes after the inspection. Some texts on this site are drafted with the support of artificial-intelligence tools, under the editorial responsibility of Comfort Home S.r.l.s.; the operational data, the numbers and the areas are provided by the company.
What we don't do
Saying what we don't do is the most honest way to explain what we do well.
- Property management: we don't handle bookings, listings, pricing or guest relations
- Occasional domestic cleaning or one-off jobs outside short-term rentals
- Maintenance and repairs: we report them with photos, we don't carry them out
- Linen hire or supply: we work with the sets the apartment is equipped with
Frequently asked questions
Answers to the most common questions.
No. We're a cleaning and turnover company specialised in short-term rentals: we work for hosts and property managers, not in their place. Bookings, listings and guest relations stay with you.
Giada, our operations manager: the same person who coordinates the shifts. You can reach her by phone, WhatsApp and email; the contact details are on the contact page.
Yes: the team is stable and the same cleaners and raiders go back to the same apartments. That's how they learn where things are and how you want each room prepared.
Across the whole of Milan, seven days a week, with our base in Cologno Monzese. Towns in the surrounding area are assessed on request: you'll find the details on the where we work page.
From real activity: more than fourteen apartments looked after on an ongoing basis and over sixty visits a month, reconfirmed by the company in September 2026. We don't publish figures we can't stand behind.
Let's build a lasting partnership together.
Tell us how many apartments you manage and where: we'll reply with a tailored proposal.