How we work
Partnerships built with method, not in a hurry.
From first contact to day-to-day operations: a clear process, reliable tools and a direct contact for every one of your apartments.
The method
No automation: we build the partnership around you.
Every host has different needs. That's why we don't start from a pre-packaged plan, but from a conversation: we understand how many apartments you manage, where and at what pace, and together we build a tailored operational agreement.
Become a partnerThe process in 4 steps
From an email to a lasting partnership.
We build partnerships with care: no rush, no automation.
- 01
First contact
You write to us by email or WhatsApp, or you call us. We gather the essential information: how many apartments you manage, in which areas of Milan, and how often you need visits.
- 02
Partnership agreement
Together we define the operational and financial terms: number of properties, calendar management, level of service. All set down in writing.
- 03
Operational onboarding
We collect the information for each apartment — key access, welcome kit, specific standards — and sync the calendars on Krossbooking or Google Calendar.
- 04
Day-to-day operations
From here we work independently: a photo report at the end of every visit, issues flagged in real time, and a direct contact for every request.
Tools
The tools that keep everything under control.
Simple, proven technology to give you full visibility over every visit.
Calendar sync
We align the dates on Krossbooking or Google Calendar, so visits always follow your booking calendar.
TimeStamp photo report
At the end of every setup you receive photos of the rooms with a certified timestamp, issue reports and confirmation that consumables have been restocked.
Direct contact
A single point of contact by email, WhatsApp or phone: issues flagged in real time, fast answers, no call centre.
Operational checklists
Every visit follows a checklist calibrated to short-term rental standards: the same quality, turnaround after turnaround.
Let's start with an inspection.
Tell us about your situation: together we'll define the right method for your apartments.