Partnerships built with method, not in a hurry.
From first contact to day-to-day operations: a clear process, reliable tools and a direct contact for every one of your apartments.
How we work
The method
No automation: we build the partnership around you.
Every host has different needs. That's why we don't start from a pre-packaged plan, but from a conversation: we understand how many apartments you manage, where and at what pace, and together we build a tailored operational agreement.
Become a partnerThe process in 4 steps
From an email to a lasting partnership.
We build partnerships with care: no rush, no automation.
- 01
First contact
You tell us how many apartments you manage, in which areas of Milan and at what check-in pace. We book a free inspection of the first apartment: we look at rooms, bathrooms, inventory and access, and ask the questions needed for a serious quote.
- 02
Partnership agreement
We send you a tailored quote based on the number of properties, turnover frequency and service level, stating what is included and what is not: linen, supplies, checks, public holidays, same-day changes. No pre-packaged plans.
- 03
Operational onboarding
For each apartment we fill in a file: checklist, linen sets, supplies and welcome kit, access method, specific standards. We sync the calendars on Krossbooking or Google Calendar and assign the people who will look after those apartments.
- 04
Day-to-day operations
Turnovers schedule themselves on check-outs and check-ins; at the end of each visit you receive the time-stamped photo report and any issues with photos. Giada, our operations manager, is your contact for calendar changes and requests.
Tools
The tools that keep everything under control.
Simple, proven technology to give you full visibility over every visit.
Calendar sync
We align the dates on Krossbooking or Google Calendar, so visits always follow your booking calendar.
TimeStamp photo report
At the end of every setup you receive photos of the rooms with date and time, issue reports and confirmation that consumables have been restocked.
Direct contact
A single point of contact by email, WhatsApp or phone: issues flagged in real time, fast answers, no call centre.
Operational checklists
Every visit follows a checklist calibrated to short-term rental standards: the same quality, turnaround after turnaround.
Let's start with an inspection.
Tell us about your situation: together we'll define the right method for your apartments.