An operational partner for those who manage multiple short-term rentals.
If you have several apartments or manage properties on behalf of others, Comfort Home is the operational support that takes the coordination off your shoulders. In Milan, seven days a week.
For hosts & property managers
The problem
Managing several short-term rentals is a full-time job.
Tight turnovers, different suppliers to coordinate, linen and consumables to keep on top of, issues to handle remotely. The more apartments you have, the more coordination becomes the real bottleneck — and the risk of mistakes between a check-out and a check-in grows. Comfort Home exists precisely to take that weight off the owner.
Why Comfort Home
A single point of contact for all operations.
A single contact
No more different suppliers to chase: cleaning, linen, consumables and transfer under one direction.
Operating seven days a week
We work every day, public holidays included, to keep up with the rhythm of your bookings.
Flexible on turnovers
We handle back-to-back check-ins and check-outs and quick changeovers between guests.
Full traceability
A photo report with date and time at the end of every visit: you always know what was done.
Urgent cases and last-minute changes
A direct contact for urgent situations and calendar changes, coordinated with you on the day's schedule.
A stable team
Always the same people, who get to know your apartments.
In practice
Ten apartments, a typical week.
Imagine a portfolio of ten apartments in different areas of Milan, with check-out at 10 and check-in at 3 almost every day. This is how the collaboration with Comfort Home unfolds, from day one.
At the start we inspect every apartment: we define the checklist, count the linen sets, decide where to keep the supplies and how access works. Then we sync the booking calendars on Krossbooking or Google Calendar: from that moment turnovers schedule themselves on the real check-outs and check-ins, without you sending a message for every change.
Every day Giada, our operations manager, organises the shifts on the apartments to prepare. The same people always enter your apartments: a cleaner for cleaning and resetting according to the checklist, a runner for linen, supplies and logistics between one apartment and the next. At the end of each visit you receive the time-stamped photo report, room by room; if we find damage, a fault or a missing item, we report it at once with photos, before the next check-in. Who the people working in your apartments are is in about us.
When something changes, such as a moved booking or a late guest, the calendar updates and the shifts are reorganised on the day's schedule. If one of your guests lands at Linate or Malpensa and you want someone there to welcome them, on request we also handle the transfer to the front door.
You keep listings, pricing and the guest relationship; we keep the apartment ready. The details of each service are on the turnover cleaning and linen and supplies pages; the areas in where we work. If you manage the apartments from a distance, also read how to manage an Airbnb remotely.
- A single contact for cleaning, linen, supplies, checks and guest transfers
- Synced calendars: turnovers follow the bookings, not the messages
- The same people in your apartments, who learn where things are
- A time-stamped photo report at every visit, anomalies reported at once
- Operating seven days a week, public holidays included, across Milan
How we structure the partnership
A tailored agreement, built on your numbers.
We don't sell pre-packaged plans. We build ongoing partnerships based on the number of apartments and the volume of activity, with a tailored quote based on:
- Number of properties managed
- Frequency of visits
- Level of service required
- Calendar sync (Krossbooking / Google Calendar)
Frequently asked questions
Answers to the most common questions.
Even one, as long as the collaboration is ongoing. The quote takes into account the number of apartments, the turnover frequency and the service level: the more units we look after, the simpler the organisation becomes for you.
No. We are not a property manager: we handle the operations between one guest and the next. Bookings, pricing and the guest relationship stay with you or your property manager.
On Krossbooking or Google Calendar: turnovers are scheduled on the real check-outs and check-ins. If a booking changes, our calendar changes too, with no messages from you.
At the end of each visit you receive a time-stamped photo report, room by room. Damage, faults and missing items are reported at once, with photos, without waiting for the end of the day.
Tell us as soon as you know: we reschedule the visit on the day's calendar and tell you immediately whether the next check-in is at risk, so you can warn the arriving guest.
Yes: we work across the whole of Milan, seven days a week, public holidays included. For towns in the surrounding area we assess requests case by case.
Further reading
Articles about this service.
Let's talk about your apartments.
Tell us how many properties you manage, in which areas of Milan and how often: We'll reply with a tailored proposal.